Privacy Policy – Jamaican Music & Food Festival
At the Jamaican Music & Food Festival, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with applicable privacy laws.
1. Information We Collect
When you purchase tickets, sign up for updates, or engage with us online, we may collect the following personal information:
Name
Email address
Phone number
Billing and payment details
IP address and device/browser information (via cookies)
2. How We Use Your Information
We use your information for purposes such as:
Processing and confirming ticket purchases
Sending event updates, reminders, and promotional emails
Responding to customer service enquiries
Improving our website and event services
Ensuring event safety and security
We will only use your information for the purposes for which it was collected or as required by law.
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information with trusted third-party service providers (such as ticketing platforms or payment processors) solely for the purpose of delivering our services.
4. Data Security
We take appropriate technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access. This includes secure encryption and access controls for our systems.
5. Your Rights
You have the right to:
Access or update your personal information
Request deletion of your data
Opt out of marketing communications at any time by clicking “unsubscribe” in our emails
To make any of these requests, please contact us at info@jmff.com.au
6. Cookies and Tracking
Our website may use cookies to enhance your browsing experience and collect anonymous usage data. You can manage cookie preferences through your browser settings.
7. Policy Updates
We may update this Privacy Policy from time to time. Any significant changes will be communicated via our website or email.
8. Contact Us
If you have questions or concerns about your privacy or how your data is handled, please contact us at info@jmff.com.au
